Inquiry Form for Express Bus reservation only

  • [ NOTICE ]
  • ・For taking the Express Bus, be required make a reservation prior to their reservation each deadline days.
  • ・Please note that the number of seats are limited and it will be handled on a first come, first served basis.
  • ・Unless you have the hotel reservation, you can’t make bus reservation.
  • ・You are only able to get on the bus from your reserved departure location.
  • ・If you do not receive any confirmation email prior to 5 days before your check-in date from hotel staff members, please call at hotel directly (do not change or cancel bus booking via mail). Our staff will respond you in Japanese or English.

* The shuttle bus operates on time. Please be at the bus stop at least 10 minutes before the departure time.
If you miss the shuttle bus,
please use other public transport by yourself and
the hotel is not responsible for this.

About the details Shuttle Bus

  • Enter customer
    information
  • Confirm input
  • Sending confirmed

If you have any questions about our hotel, please do not hesitate to contact us.
When put in your informations, please use Japanese or English. 
※Please make sure that you will fill in the sections marked ※ in red. 
※Please be sure that the name matches your accommodation reservation.

Reservation Guest Name

First Name

Last Name

Country

Mobile Phone Number

* Please put in country code before your telephone number certainly.
Email address

* We will reply using ～@tsuruga.com, so please set to receive our mail on your mail system.
booking website or travel agent name

Reservation number

Check-in Date

night(s)

* If you would like to take a shuttle bus during staying date, please let us know it when you check-in time. We will accept only for your request of check-in date and check-out date on this form.

Outbound Route on check-in day pick-up point

Depart from Kitahiroshima Wattsu / Chitose to Lake Akan Hot Springs

Return Route on check-out day drop-off point

Arrival at New Chitose Aiport / Kitahiroshima Wattsu

MARIMO Express Bus information (PDF)
Comments

CONFIRM

  • * Our staff will reply a confirmation email to you, it will take approximately one week or need more time.
  • * The shuttle bus booking will be set to follow your room booking number. If you cancel your original room booking No., the shuttle bus reservation will be cancelled automatically. If you cancel or rebook the room, please reserve the hotel shuttle bus again.
  • * If you do not receive any confirmation email prior to 8 days before your check-in date from hotel staff members, please call at hotel directly (do not change or cancel bus booking via mail). Our staff will respond you in Japanese or English.

[中文繁體]

  • * 在線發送郵件後，會即刻收到一封系統自動回覆郵件（此時巴士並未被預訂）。工作人員會在發送郵件後１週左右再次回覆您，與您確認接駁巴士的預訂詳細
  • * 如果您取消了網路上的訂房預約，巴士預約也會隨著訂房取消一併被取消，無任何特別通知。取消又重新於網路上訂房時，請記得重新填寫新的預約號碼預約接駁巴士。

[中文简体]

  • * 通过巴士预订页面发送邮件后，您会立刻收到一封系统自动回复邮件（此时巴士并未被预订）。发送邮件后约7天，工作人员会再次回复您，与您确认巴士预订详细。
  • * 巴士预订成功后，将绑定您提供的酒店订单号码。如果您成功预订巴士后，取消了原有订单，巴士的预订会跟随原有订单被自动取消，无任何事先通知。重新订房后请记得再次填写新的预约号码预约接送巴士。

【溫馨提示 中文繁体】

  • ※關於回覆咨詢郵件的時間，可能需要等待回覆超過1週。飯店因為各種原因會有無法及時回覆或回覆延遲的情況，若有緊急情況請直接電話飯店，敬請諒解。
  • ※接駁巴士為事先預約制，無預約當日無法搭乘接駁巴士，請留意預約截止日期。巴士席位有限，建議您提早預訂。
  • ※接駁巴士準點發車，請留意乘車時間。如果旅客入住當日沒能按時搭乘飯店的接駁巴士，請您自費搭乘其他交通工具前往。飯店不負任何責任，謝謝您的理解。

【温馨提示 中文简体】

  • ※关于何时能收到回复邮件，可能需要等待超过1周的时间。酒店因为各种原因会有无法及时回复或回复延迟的情况，若有紧急情况请直接电话阿寒湖预约中心，敬请谅解。
  • ※接送巴士为事先预约制，无预约当日无法乘车，请留意预约截止日期。巴士座位数量有限，建议您提早预订。
  • ※接送巴士准点发车，请留意乘车时间。如果您入住当日没能按时搭乘酒店的接送巴士，请您自费搭乘其他交通工具前往。酒店不负任何责任，谢谢您的理解。

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